Privacy Policy

Effective Date: April 15, 2026
Last Updated: April 15, 2026

DexForce Technology Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website: https://www.dexforce.com (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1. Information You Provide Directly

This includes your name, email address, company name, job title, phone number, and other contact details provided when you fill out contact forms, request a product demo, or subscribe to our newsletter.

1.2. Automatically Collected Information

When you visit our Site, we may automatically collect:

• Device Data: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the Site, referring URLs, and clickstream data.
• Tracking Data: Cookies and similar technologies (see Section 4).

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide technical support.
• Deliver information about our 3D vision sensors and DexVerse™ technology.
• Improve our Site's functionality, user experience, and service quality.
• Send marketing communications (which you can opt-out of at any time).
• Analyze usage patterns to optimize our AI-driven solutions.
• Comply with applicable legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Trusted third parties (e.g., hosting, analytics, email marketing) operating under strict confidentiality agreements.
• Affiliates: Subsidiaries or related entities within the DexForce Group.
• Legal Authorities: When required by law, subpoena, or to protect our legal rights.
• Business Partners: Authorized resellers or system integrators, but only when relevant to your specific business inquiry.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enhance site security and core functionality.
• Understand user navigation and behavioral trends.
• Optimize our digital marketing and performance.

You can manage your cookie preferences through our "Data Privacy Settings" banner or via your browser settings. Please note that disabling certain cookies may limit your access to some features of the Site.

5. Data Security

We implement industry-standard technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. However, please be aware that no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by legal, tax, or regulatory requirements.

7. Your Rights

Depending on your jurisdiction (such as GDPR or CCPA), you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction/Deletion: Request that we rectify inaccurate data or erase your information.
• Withdrawal of Consent: Withdraw your consent for data processing at any time.
• Portability: Request the transfer of your data to another party.

To exercise these rights, please contact us at: contact@dexforce.com

8. International Transfers

Your information may be processed and stored in countries outside of your own. We ensure that appropriate safeguards are in place to protect your data in accordance with international data protection laws.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media or partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal data, please reach out to us:

DexForce Technology Co., Ltd.
Email: contact@dexforce.com
Website: https://www.dexforce.com

12. Other Provisions

This Privacy Policy is written in both Chinese and English. In case of any inconsistency or conflict in interpretation between the two language versions, the Chinese version shall prevail.